Payments can be made online securely through our checkout system.
All credit card payments made online are processed by Eway in real time.
Nova Range does not store any credit card details on our server and uses 128-bit encryption during the transaction process to protect your details.
Our web servers are monitored 24 x 7 x 365 and have the latest security patches installed and are updated as new patches and technologies become available.
All payments are processed in Australia Dollars only. Direct bank deposit - Once an order has been placed you will receive an email order confirmation. On this confirmation our bank direct deposit details are listed. Please email the bank confirmation to us once the deposit has been made and upon receipt of funds your order will be processed. Money Order or Cheque - Please make your money order/cheque payable to: Nova Range and post to us at, NSW Please be aware that if payment is not received within 7 days from the date of order, the order will be cancelled. Orders cannot be processed or dispatched until payment is received. contact us for further information or if you have any questions or concerns relating to payments. Delivery: Nova Range dispatches parcels Australia-wide Monday to Friday during business hours via Australia Post. Nova Range has to right to change shipping costs if and when required, you will be notified before shipping if this has happened. Please ensure someone is home around the time your goods are due to be delivered as a signature will be required. Please allow 2 - 10 days for delivery once payment has been received. This will depend on the destination and stock availability, although most orders are received within a couple of days. In the rare occasion that we experience any delays on stock, we will contact you immediately to provide an estimated delivery date. International orders are sent via Australia Post by air mail. Costs will depend on the destination and weight. Please contact us for a quote prior to placing your order, and for your estimated delivery date. Registered post can also be arranged. Nova Range cannot not be held responsible for items lost or damaged once shipped. We carefully check, pack and protect each item before shipping. contact us should you have any queries in relation to shipping.
